Privacy Policy

UrbanCircle respects your right to privacy and wants you to be aware of how UrbanCircle collects and handles information that you supply and other information related to the Website (the “Privacy Policy”).

The Privacy Policy is effective as of Jan 1, 2019. You are advised to check the Website (or such other page accessible by clicking on a link provided on the Website for this purpose) frequently to see recent changes. UrbanCircle will notify users of any changes to the Privacy Policy by posting the version of the Privacy Policy containing such changes on the Website.

UrbanCircle collects and may store and share personally identifiable information that you knowingly provide to UrbanCircle. For example, UrbanCircle may ask you to provide personally identifiable contact information (such as name, address, e-mail address and telephone number). UrbanCircle will not share credit card information or identification numbers. If you purchase a product or service, UrbanCircle may ask you to provide additional information such as your credit card information. UrbanCircle may also ask you to provide other information such as a personal ID, password, security question and answer, as well as birthdate.

If you choose to use an available referral service on the Website, UrbanCircle will ask for certain personal information from the recipient (e.g., the recipient’s name, e-mail address, mobile telephone number) and your name and e-mail address. UrbanCircle uses the personally identifiable referral information you provide to facilitate this communication on a one-time basis and may also store and use such personally identifiable information for analysis purposes (e.g., tracking the success of the referral feature). You are responsible for the accuracy and completeness of all personally identifiable information that you knowingly provide.

In addition, as you (and other users) browse the Website, our web servers, and non “UrbanCircle Family” companies with which UrbanCircle has an agreement may automatically collect and track certain information about such visits; usually through the use of browser cookies, JavaScript files and tagging, web address tracking codes, file impression counts, “web beacons”, and the analysis of http headers (“Tracking Methods”). These Tracking Methods provide information such as the user’s IP address, the user’s domain name, the user’s browser type, the user’s user agent, how many users visit the Website, which pages the user visits and for how long, the date and time the user accesses the Website, the Internet address of the site from which the user directly linked to the Website and the links on the Website on which the user clicks. In addition, UrbanCircle may collect certain search parameters relating to searches conducted by the user which are not entered by the user.

UrbanCircle may collect and store information, including personally identifiable information related to your usage of third party sites that you access through the Website, including emails that you send through the Website.

In some cases, UrbanCircle may also collect non-personally identifiable information that you provide, such as search parameters in connection with a search you conduct through the Website, ratings and reviews, and zip code.

To improve the services UrbanCircle can offer you, UrbanCircle may decide to expand the Website’s capabilities for obtaining information about users in the future. UrbanCircle will update this Privacy Policy as our practices change to ensure that you are aware of developments in this area.

Personally Identifiable Information

When users supply personally identifiable information about themselves for a specific purpose (for example, to register to use a feature on the Website, to purchase a product or service, to obtain a free listing, to register for a program or to use a feature of a program, to receive information, or to apply for a job), UrbanCircle may use, store and/or share such information for such purpose.

UrbanCircle also may use, store and/or share personally identifiable information users provide as UrbanCircle would use, store and/or share the same information obtained in a traditional non-electronic manner. UrbanCircle may also use, store and/or share this information, to contact you in connection with a program you are participating in, user reviews and/or to evaluate your service needs; and to contact you regarding additional services you may find useful. When users provide personally identifiable information in connection with a feature on the Website, UrbanCircle may also use, store and/or share such personally identifiable information in connection with the operation of such feature. When users provide personally identifiable information in connection with a contest, sweepstakes or other promotion that UrbanCircle may run on the Website, UrbanCircle may use, store and/or share such information to administer such contest, sweepstakes or promotion and to notify winners.

UrbanCircle may also use, store and/or share personally identifiable information you provide or that is automatically collected to communicate with you (e.g., to send you e-mails) and to otherwise serve you. For example, UrbanCircle may use your name and e-mail address to send you e-mails to (a) provide information regarding our company, marketing information about our products and services or the products and services of other companies, and newsletters; (b) conduct online surveys; (c) confirm your registration on the Website, a service registration, or bookings made online; and (d) otherwise communicate with you. However, you may request not to receive (i.e., “opt-out” of receiving) commercial e-mail messages from UrbanCircle by contacting UrbanCircle. Please note that UrbanCircle reserves the right to send certain types of e-mail messages that are not subject to opt-out (see information about e-mails, below) to online users, including those who have opted out of receiving commercial e-mail messages. Your personally identifiable information may also be used, stored and/or shared by non-“UrbanCircle Family” companies, with which UrbanCircle has agreements, to provide you information about their products and services.

In addition, UrbanCircle may use, store and/or share personally identifiable information you provide and information UrbanCircle automatically collects through the Website (and may combine personally identifiable information you provide with information UrbanCircle automatically collects through the Website and non-personally identifiable information you knowingly provide) as it deems appropriate to protect its property or other rights.

UrbanCircle uses, stores and/or shares information UrbanCircle automatically collects through the Website to improve the Website, to monitor its performance, to make the Website easier for you and other users to use, to manage features and programs made available through the Website, and to provide behavioral tracking data to non-“UrbanCircle Family” companies, with which UrbanCircle has agreements, for the purpose of presenting you with, among other things, targeted advertising on third party websites.

UrbanCircle uses information UrbanCircle automatically collects through mobile products to improve our mobile products, to monitor Website performance, to make mobile products easier for you and other users to use, and to manage features and programs made available through mobile products.

If you use an available capability on the Website to create a Profile, at any time after you register and create a Profile you may review and request changes to any personally identifiable information you provided through the registration form, by viewing and updating your Profile.

Except as otherwise disclosed in this policy, UrbanCircle does not sell personally identifiable information you provide to UrbanCircle through the Website to anyone outside of the “UrbanCircle Family” unless (i) you specifically authorize it; (ii) it is to complete a transaction, service or activity that you initiated or requested; (iii) it is to provide a service on behalf of UrbanCircle (for example, UrbanCircle may contract with an entity outside of the “UrbanCircle Family” to send e-mail messages on behalf of UrbanCircle), in which case such non-“UrbanCircle Family” entities are not permitted to use such information for any purpose other than to provide such service; (iv) it is to assess or report your failure to fulfill your payment obligations in connection with the purchase of (or application to purchase) products or services through the Website; (v) it is required by law or UrbanCircle believes that such action is necessary in order to conform to applicable law; (vi) UrbanCircle believes that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served; (vii) UrbanCircle believes that disclosure is necessary to protect the safety of customers, employees or property; or (viii) UrbanCircle transfers all or substantially all of its assets to another entity (in which case UrbanCircle may disclose, sell and/or otherwise provide personally identifiable information to such entity). If you provide personally identifiable information to UrbanCircle in the context of an event UrbanCircle sponsors on the Website with another company, such as a contest, or if you register on a co-sponsored section or feature of the Website, you may also be providing such personally identifiable information to the co-sponsor. When you provide your personally identifiable information to any third party, UrbanCircle is not responsible for any third party’s use of such personally identifiable information.

As indicated above, UrbanCircle may share information it automatically collects through the Website with non-“UrbanCircle Family” companies. UrbanCircle may share this information in order to assess the results of a promotion, event or third party relationship, to provide information to current or prospective customers, to complete a transaction, service, search or other activity that the user initiated or requested, to non-“UrbanCircle Family” companies, with which UrbanCircle has agreements, to, among other things, facilitate targeted advertising on third party websites, or to otherwise enhance your online experience. For example, UrbanCircle may provide information UrbanCircle automatically collects:

  • When you link to another site from the Website.
  • When you request certain information that UrbanCircle obtains from a third party.
  • When UrbanCircle hosts co-branded versions of the Website (or portions of the Website).

Our co-branded websites may also contain clear .gif files (electronic images that allow the Website to automatically collect information about your visit to the website).

When UrbanCircle uses third party tracking services to help UrbanCircle analyze automatically collected information in the aggregate to evaluate the effectiveness of the Website, the third parties performing such tracking services are not permitted to use the information for any other purpose.

Finally, UrbanCircle may also disclose information UrbanCircle automatically collects to non-“UrbanCircle Family” companies or entities if (a) it is required by law or UrbanCircle believe that such action is necessary in order to conform to applicable law; (b) UrbanCircle believes that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served; (c) UrbanCircle believes that disclosure is necessary to protect the safety of customers, employees or property; or (d) UrbanCircle transfers all or substantially all of its assets to another entity (in which case UrbanCircle may disclose, sell and/or otherwise provide information UrbanCircle automatically collects to such entity).

Please note that UrbanCircle may support features and content appearing on other companies’ sites that you may visit. These companies may collect information about you, but UrbanCircle does not have control over the privacy practices of these companies. If you link to another site from the Website, you are advised to read the privacy policy of that site for its policies regarding information collection and usage.

Data Retention

Information that you provide to UrbanCircle on the Website will be retained in accordance with UrbanCircle’s internal policies and applicable laws. UrbanCircle does not agree to limit the period of such retention unless required by applicable law and may otherwise retain such information indefinitely.

Links to Other Sites

The Website contains links to other sites. These other sites may, among other things, allow you to bid on and/or purchase products that you initially viewed on the Website. These other sites may (or may not) be “co-branded” or “private-labeled” with (or otherwise contain) the UrbanCircle name and logo or other trademarks or branding of UrbanCircle. You can tell if you have linked from one site to another site by looking at the URL in the browser window (or, if the link opens a new browser window, by looking at the URL found by “right-clicking” on the page in the window and selecting “properties”). If the second level domain of the URL for the page containing the link is different than the second level domain of the URL for the page to which you have linked, you have linked to a different site. Other companies that own or operate these sites may track and/or collect information about you, but UrbanCircle does not have control over the privacy practices (including, without limitation, those relating to tracking user activity, collection of user data, use of user data, and security) of these companies (although, when a user activates a link from the Website to one of these other sites, UrbanCircle may pass the user’s referral URL and IP address to the server hosting such other site). UrbanCircle is not responsible for the privacy policies or practices (including, without limitation, those related to tracking, collection, use and security) employed by other companies (or in connection with sites of other companies) including, but not limited to, the Service Providers, and UrbanCircle is not responsible for the content on, or operation of, sites of other companies (including, without limitation, any transactions conducted through such sites). UrbanCircle is committed to safeguarding customer privacy on the Website. If you are visiting a site via a link on the Website, you are advised to read the privacy policy of such other site for its policies regarding information tracking, collection, usage and security.

UrbanCircle may, however, host (or contract with third parties to host) website advertising linked to the Website (the “UrbanCircle-Hosted Website Ad(s)”). If you provide personally identifiable information while visiting any UrbanCircle-Hosted Website Ad, you will also be providing the personally identifiable information to the advertiser (and advertiser and/or UrbanCircle may be automatically collecting information while you visit any UrbanCircle-Hosted Website Ad). In addition, UrbanCircle may share information which is automatically collected while you visit any UrbanCircle-Hosted Website Ad with non-“UrbanCircle Family” companies in order to complete a transaction that you initiated or to assess and report the results of the ad. UrbanCircle is not responsible for the privacy practices employed by the advertiser. If you are visiting a UrbanCircle-Hosted Website Ad via a link on the Website, you are advised to read the privacy policy of such UrbanCircle-Hosted Website Ad for its policies regarding information tracking, collection, usage and security.

Combination of Personally Identifiable Information with Offline Information About Users

If and when UrbanCircle intends to combine personally identifiable information you provide through the Website with offline information about you, this intent will be clearly stated.

Non-“UrbanCircle Family” companies with which UrbanCircle has an agreement may implement Tracking Methods as stated previously in this policy. Tracking Methods may be used to geographically target advertising, conduct online behavior studies and improve the effectiveness and quality of our online advertising.

Google Analytics may be enabled to collect data about your traffic via the DoubleClick cookie in addition to data collected through the standard Google Analytics implementation. UrbanCircle will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from “Display Advertising” features that is based on the DoubleClick cookie unless it has robust notice of, and your prior affirmative (i.e., opt-in) consent to that merger.

E-Mail

UrbanCircle may send you commercial e-mail messages (unless you have chosen to opt-out of receiving them, with some exceptions, as explained below) and non-commercial e-mail messages (which are not subject to opt-out, as explained below). For example, UrbanCircle may send you e-mails to (a) conduct online surveys; (b) provide information regarding our company, information regarding our website(s), marketing information about products and services, and newsletters; and (c) confirm registrations and orders placed online and to otherwise communicate with you as a client or other user of our services. In addition, occasionally, UrbanCircle may use e-mail lists from third parties to promote our latest specials.

Please note that UrbanCircle reserves the right to send e-mails to online users, including those who have opted out of receiving commercial e-mail messages to (a) facilitate, complete or confirm a commercial transaction the user has agreed to enter into with UrbanCircle or participation in a program the user has selected; (b) provide information with respect to a commercial product or service purchased by the user; (c) provide notification concerning a change in the terms or features of, notification of a change in the user’s standing or status with respect to, or at regular periodic intervals, account balance information or other type of account statement with respect to, a subscription, membership, account or comparable ongoing commercial relationship involving the ongoing purchase or use by the user of products or services offered by UrbanCircle; (d) deliver goods or services that the user is entitled to receive under the terms of a transaction that the user has previously agreed to enter into with UrbanCircle; (e) communicate other non-commercial e-mail messages; and (f) communicate commercial e-mail messages that the user consents to receiving.

If you are visiting a site via a link on the Website, you are advised to read the privacy policy of that other site for its policies regarding e-mail. UrbanCircle also advises you to request and read the privacy policy of any Service Providers whose services you book through the Website or with whom you communicate (or ask UrbanCircle to communicate on your behalf) your personal information.

Online Advertising

UrbanCircle may place its own advertisements, and/or accept advertisements from third parties that serve advertising on the Website. UrbanCircle may use its own Tracking Methods or Tracking Methods provided by such third parties in the pages containing the ad(s) that UrbanCircle sends to your browser. These Tracking Methods allow UrbanCircle and/or the third parties to automatically collect information (e.g., usage pattern information) about your visit to the Website.

As an online advertiser, UrbanCircle may use information derived from its Tracking Methods or supplied from third party companies in several ways, such as to:

  • evaluate and prioritize site selection when developing online media plan;
  • geographically target advertising;
  • provide product and pricing advertising/information applicable to the customer;
  • gauge the effectiveness of our online advertising.
Security

UrbanCircle is committed to protecting your personally identifiable information that you provide through the Website. The Website is protected with a variety of security measures such as change control procedures and physical access controls (and passwords, as applicable). UrbanCircle also implement other control mechanisms in an effort to help protect personally identifiable information that you provide through the Website from being lost, misused or altered inappropriately.

The Website supports 128 bit Secure Socket Layer (SSL) encryption to transmit certain information (e.g., credit card information provided by the user and identification numbers provided by the user). SSL is a transport level technology for authentication and data encryption between a web server and a web browser. SSL sends data over the “socket”, which is a secure channel at the connection layer.

Cookies

A cookie is a small data string our server writes to your device’s internal drive that contains your unique user ID for the Website. Cookies help UrbanCircle to identify new and returning users to the Website, analyze click-stream data, and track historical activity on the Website, which allows UrbanCircle to give you a more personalized, useful experience on the Website. Cookies may be placed by UrbanCircle, by a third party that provides services to UrbanCircle, or a non-“UrbanCircle Family” company with which UrbanCircle has an agreement.

A cookie cannot be used to access or otherwise compromise the data on your device or computer. However, customers are free to delete website cookies. Most internet browsers enable you to erase cookies from your device or computer, block all cookies, or receive a warning before a cookie is stored.

You can choose to change your browser settings to disable cookies if you do not want UrbanCircle to establish and maintain a unique user ID. Please be aware that cookies may be required to complete certain functions on the Website, such as ordering products or services, and, also in connection with personalized sections of the Website. Some websites/ad serving companies have the ability to reestablish your history even after cookie deletion, if you re-enter the same site on another occasion, or some other site tracked by the ad serving company/network, and specifically provide personal data.

Deletion of cookies alone does not prevent ad serving companies from reestablishing history on a user. The user must either continue to decline cookies each time it reenters the site to keep the tracking severed, if desired, or opt-out. When you opt-out, your unique user ID cookie is erased and you are reassigned an anonymous, non-ID cookie. This new cookie tells websites that you have opted out and they will then know not to attempt to assign other cookies to you in the future. Opt-out cookies do not contain a unique user ID number therefore websites are not able to identify your computer uniquely.